BUGU

Privacy and Safety Policy

1. Introduction

At BUGU, we respect your privacy and are committed to protecting your personal information. This Privacy and Safety Policy explains how we collect, use, store, and safeguard your personal data when you visit our website or make a purchase.

We comply with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Spanish Organic Law 3/2018 on Data Protection and Digital Rights (LOPDGDD).

 

2. Information We Collect

We collect the following types of personal information when you use our website or make a purchase:

• Personal details: name, shipping address, phone number, and email address.

• Payment details: processed securely through third-party banking or payment gateways (we do not store your credit card or banking information).

• Order information: products purchased, delivery details, and order history.

• Website usage data: cookies, IP address, and browsing behavior (for performance and analytics).

 

3. How We Use Your Information

Your personal data is used for the following purposes:

• To process, confirm, and deliver your order.

• To verify and process payments securely through third-party banking services or payment gateways (e.g., Stripe, PayPal, or your bank).

• To contact you after your purchase has been successfully completed — for order confirmation, tracking updates, or customer feedback.

• To provide customer support and respond to your inquiries.

• To improve our website, products, and user experience.

• To comply with legal, tax, or accounting obligations.

 

4. How We Store and Protect Your Data

All personal data is stored on secure servers located within the European Union.
We use SSL (Secure Socket Layer) encryption for all data transmissions and maintain administrative, technical, and physical safeguards to prevent unauthorized access or misuse.

We retain your personal data only as long as necessary to fulfill the purposes described above, or as required by law.

 

5. Third-Party Services

We may share limited data with trusted third-party providers who help us operate our business. These include:

• Payment processors (e.g., Stripe, PayPal, your bank) to verify and complete transactions.

• Shipping partners to deliver your orders.

• Analytics and performance tools (e.g., Google Analytics) to improve user experience.

All third-party providers comply with GDPR and use your information only for the services they provide to BUGU.
We do not sell, rent, or trade your personal data to any third party.

 

6. Your Rights

In accordance with GDPR and Spanish data protection law, you have the right to:

• Access your personal data.

• Request correction or deletion of your data.

• Limit or object to the processing of your data.

• Request data portability.

• Withdraw your consent at any time.

To exercise these rights, please contact us at [Insert Contact Email].
If you believe your data rights have been violated, you can contact the Spanish Data Protection Agency (AEPD) at www.aepd.es.

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7. Cookies

Our website uses cookies to enhance your browsing experience and analyze website traffic.
You can disable cookies at any time in your browser settings.
For more details, please see our Cookie Policy.

 

8. Updates to This Policy

We may update this Privacy and Safety Policy periodically. Any changes will be posted on this page with the updated effective date.

 

9. Contact Us

If you have any questions or concerns about this Privacy and Safety Policy, please contact us:

📧infobugu@gmail.com